Grievance Redressal

We would like to hear from you in the case of any complaints or grievances. We will always attend to your case and give a solution post our investigation

 

Escalation Matrix for Grievance Redressal

 

Level 1: Please email us at grievances@renewbuy.com  Or call us at 0124-6500325 

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Level 2: If you are not satisfied with the resolution of your grievance, mail at vijay@renewbuy.com

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Level 3: If the solution provided still does not meet your expectations, register with IRDA Integrated Grievance Management System( IGMS)

 

For more information on how IGMS works, visit the link

Click Here

 

IRDA Grievance Call Center can be accessed through          

  1. Toll-free number 1800 4254 732
  2. complaints@irda.gov.in

Call us at 1800 419 7852