About HDFC ERGO General Insurance Company Limited HDFC ERGO General Insurance Company Ltd. is a 74:26 joint venture between HDFC Ltd., India’s premier Housing Finance Institution and ERGO International AG, the primary insurance entity of Munich Re Group. The Company offers complete range of general insurance products ranging from Motor, Health, Travel, Home and Personal Accident in the retail space and customized products like Property, Marine and Liability Insurance in the corporate space.HDFC ERGO endeavors to improvise and cater to every need of the modern day customer with superior customer support service through automated processes. This helps to provide customers a seamless and hassle-free experience.HDFC ERGO is expanding its network across the country and is today present in 109 branches spread across 89 cities with an employee base of over 1900professionals. The Company also has a wide distribution network comprising of brokers, retail and corporate agents, bancassurance besides its own direct sales force.HDFC ERGO has been assigned ‘iAAA’rating by ICRA indicating its highest claim paying ability. We have been certified with ISO certification for our claim services, policy issuance, customer servicing and standardization and uniformity of Information Security processes being followed across all branches & locations.
Claim Process & Form
If you have to make a claim then you’ll need to fill up a few forms. The process is simple. You need to get in touch with the company’s customer care. If you need any assistance please get in touch with out Claim Assist team. Download the form from here.
Cashless Garage Listings
Every company has it’s own recommended garages where you can get your vehicle repaired. The reason they do this is to ensure you get the best service and also so that you save time. Here is a list of garages that offer you cashless transactions.
If you have a complaint or any problem with your insurance then you have every right to file a complaint. The IRDA insist that every issue raised by a consumer needs to be addressed and sorted out at once. You can register you complaint at the following places.
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