ICICI Lombard Health Insurance Customer Care

8 min read Posted on 30 Aug 2024

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ICICI Lombard Health Insurance is one of the top general insurance providers in India. ICICI Lombard Health Insurance is a private company that was established in the year 2001. It is a joint venture between Toronto-based Fairfax Financial Holdings Limited and ICICI Bank, India's second largest bank. Recently in 2021, ICICI Lombard General Insurance merged with Bharti AXA Health Insurance Company.

Moreover, ICICI Lombard has over 270 branches in India where customer service executives attend to customer queries related to buying a health plan, claim settlement, etc.

ICICI Lombard Health Insurance Customer Care Details

Below mentioned are the customer care details of ICICI Lombard Health Insurance:

Particular	Details
ICICI Lombard Health Insurance Customer Care	1800 2666, 86 55 222 666 (Chargeable)
HDFC Ergo Health Insurance Customer Care Whatsapp No.	7738282666
HDFC Ergo Customer Care Email Id	customersupport@icicilombard.com

ICICI Lombard Health Insurance Contact Details

Below mentioned are the contact details of ICICI health insurance:

Address:Acko Health Insurance (Corporate Office)ICICI Lombard House414, P.Balu Marg,Off Veer Sawarkar Marg, near Siddhivinayak Temple, PrabhadeviMumbai-400025.

Toll-Free Number: 1800 2666Email Id: customersupport@icicilombard.com

ICICI Lombard Health Insurance Customer Care at Your Service

ICICI Health Insurance Customer Care assists customers with queries related to the below-mentioned topics:

Buying Process
Updating Policy Details
Claim Settlement
Documentation
Finding a Nearby Network Hospital
Booking Pre-medical Test
Other General Queries
Finding the Nearest ICICI Health Insurance Branch
Grievances

Customer Care Details of RenewBuy

Customers can buy a ICICI Lombard Health insurance plan through the RenewBuy.com official website and contact our customer service department for support. In the table below, we have mentioned the RenewBuy customer service details:

Particulars	Details
Customer Care No. (Toll-free)	1800 419 7852
Customer Care Whatsapp No.	9810972573
Customer Care Email Id	customersupport@renewbuy.com

Some Major Branches and their Addresses of ICICI Lombard Health Insurance

ICICI Lombard Health Insurance has more than 150 offices across India. Below mentioned are some of the branches of ICICI Lombard Health Insurance in major cities of India:

State Name	City Name	Contact Details
Delhi	Dilshad Garden	First Floor, Unit No. 101, Station Box at Dilshad Garden Metro Station, Dilshad Garden New Delhi- 110095.
Haryana	Gurgaon	12th floor, Tower D, Global Business Park,Mehrauli Gurgaon Road, Gurgaon 122 002, Haryana
Bihar	Patna	Second floor, Krishna Bhawan, above Axis Bank , near Dakbangalow road, Patna-800001, Bihar.
Assam	Guwahati	3rd floor, Office no 305 and 306, Kamkhya Tower, G.S road, Guwahati, District Kamrup Metropolitan, Pin code - 781005 Assam
Madhya Pradesh	Bhopal	5th Floor, Maple High Street, Opp. Aashima Mall,Hoshangabad road, Bhopal - 462026, Madhya Pradesh
Karnataka	Bengalore	9th floor, The Estate, 121, Dickenson Road M G road, Bengaluru-560042, Karnataka
Gujarat	Ahmedabad	Zodiac Square, 3rd Floor, Office Nos. 7- 9, Opp. Gurudwara, Bodakdev S.G. Road Ahmedabad - 380 054 Gujarat
Tamil Nadu	Chennai	Third floor, Unit No.684-690,Seethakathi Business Centre at Anna Salai ,Thousand lights ,Chennai- 600006,Tamilnadu
Kerala	Cochin	Second floor, MT Plaza, Kaloor Kadavanthara road, Kaloor Cochin,Ernakulam , District Ernakulam - 682017 Kerala.
Andhra Pradesh	Visakhapatnam	F-6, 4th floor, The Landmark, Sampath Vinayak Temple Road, Waltair Uplands, Vishakhapatnam, Andhra Pradesh -530 003

Customer Care Details of RenewBuy

Customers can buy a ICICI Lombard Health insurance policy through the RenewBuy.com official website and contact our customer service department for support. In the table below, we have mentioned the RenewBuy customer service details:

Particulars	Details
Customer Care No. (Toll-free)	1800 419 7852
Customer Care Whatsapp No.	9810972573
Customer Care Email Id	customersupport@renewbuy.com

Network Hospitals

Aditya Birla Network Hospitals

Bajaj Allianz Network Hospital

Care Health Network Hospitals

Future Generali Network Hospitals

HDFC ERGO Network Hospitals

Kotak Mahindra Network Hospitals

Liberty General Network Hospitals

Manipal Cigna Network Hospitals

Niva Bupa Network Hospitals

Reliance Health Network Hospitals

Royal Sundaram Network Hospitals

SBI General Network Hospitals

Star Health Network Hospitals

Tata Aig Network Hospitals

ICICI Health Insurance Grievance Reddresal

ICICI Lombard Health Insurance provides prompt and fair grievance redressal to its customers. But still if you are not satisfied with the services of ICICI Lombard Health Insurance, you can approach the Grievance Redressal Cell of ICICI Lombard Health Insurance. Complaints relating to the conduct of agents, brokers and other sales intermediaries fall within the category of complaints that should be reported immediately to the Compliance Department. One or more of the following issues may be the subject of these complaints:

Mis-selling
Rebating
Mis-representation
Vendor fraud
Forgery
Misappropriation of funds
Fraud
Theft
Lack of service
Fictitious policies
Commission schemes / sharing
Employee fraud

ICICI Lombard Grievance Redressal AddressICICI Lombard General Insurance Co. Ltd.Ground floor- Interface 11, Sixth floor- Interface 16,Office no 601 & 602, New linking RoadMalad (West), Mumbai - 400064Toll-free No. 1800-2666Email-Id: customersupport@icicilombard.com

ICICI Health Insurance Ombudsman Details

If the policyholders are not satisfying with the response from the ICICI health insurance to your complaint then, You can conntect with the IRDAI Grievance call centre (IGCC) or insurance ombudsman centers.

Toll-Free no.: 1800 4254 732Email ID: complaints@irda.gov.in

ICICI Health Insurance Ombudsman Centers Details

Below mentioned are the ICICI Lombard health insurance ombudsman centres in India:

INSURANCE OMBUDSMAN CENTRES

City Name	CONTACT DETAILS	JURISDICTION
Ahmedabad	Office of the Insurance Ombudsman, 2nd floor, Ambica House, Near C.U. Shah College, 5, Navyug Colony, Ashram Road, Ahmedabad - 380 014. Phone No.: 079-27546150 / 27546139 Fax : 079-27546142 Email : bimalokpal.ahmedabad@gbic.co.in	Gujarat, Dadra & Nagar Haveli, Daman and Diu. .
Bengaluru	Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078. Phone No.: 080-26652048 / 26652049 Email : bimalokpal.bengaluru@gbic.co.in	Karnataka
Bhopal	Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003. Phone No.: 0755-2769201 / 2769202 Fax : 0755-2769203 Email : bimalokpalbhopal@airtelmail.in	Madhya Pradesh Chattisgarh.
Bhubaneshwar	Office of the Insurance Ombudsman, 62, Forest park, Bhubneshwar - 751 009. Phone No.: 0674-2596461 /2596455 Fax : 0674 - 2596429 Email : bimalokpal.bhubaneswar@gbic.co.in	Orissa
Chandigarh	Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017 Phone No.: 0172-2706196 / 2706468 Fax : 0172-2708274 Email : bimalokpal.chandigarh@gbic.co.in	Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh.
Chennai	Office of the Insurance Ombudsman,Fatima Akhtar Court, 4th Floor, 453 Anna Salai, Teynampet, CHENNAI - 600 018 Phone No.: 044-24333668 / 24335284 Fax : 044-24333664 Email : bimalokpal.chennai@gbic.co.in	Tamil Nadu, Pondicherry Town and Karaikal (which are part of Pondicherry).
Delhi	Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002. Phone No.: 011-23239633 / 23237539 Fax : 011-23230858 Email : bimalokpal.delhi@gbic.co.in	Delhi.
Guwahati	Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001(ASSAM). Phone No.: 0361-2132204 / 2132205 Fax : 0361-2732937 Email : bimalokpal.guwahati@gbic.co.in	Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura.
Hyderabad	Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Phone No. : 040-65504123 / 23312122 Fax: 040-23376599 Email : bimalokpal.hyderabad@gbic.co.in	Andhra Pradesh, Telangana, Yanam and part of Territory of Pondicherry.
Jaipur	Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Phone No. : 0141 -2740363 Email : bimalokpal.jaipur@gbic.co.in	Rajasthan.
Ernakulam	Office of the Insurance Ombudsman, 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015. Phone No. : 0484-2358759 / 2359338 Fax : 0484-2359336 Email : bimalokpal.ernakulam@gbic.co.in	Kerala, Lakshadweep, Mahe-a part of Pondicherry.
Kolkata	Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072. Phone No. : 033-22124339 / 22124340 Fax : 033-22124341 Email : bimalokpal.kolkata@gbic.co.in	West Bengal, Bihar, Sikkim, Jharkhand, Andaman & Nicobar Islands.
Lucknow	Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001. Phone No. : 0522-2231330 / 2231331 Fax : 0522- 2231310 Email : bimalokpal.lucknow@gbic.co.in	Districts of Uttar Pradesh : Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. .
Mumbai	Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054. Phone No. : 022-26106552 / 26106960 Fax : 022-26106052 Email : bimalokpal.mumbai@gbic.co.in	Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane.
Noida	Office of the Insurance Ombudsman, Email :bimalokpal.noida@gbic.co.in	State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur.
Pune	Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 2nd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune - 411 030. Phone No. : 020-32341320 Email :bimalokpal.pune@gbic.co.in	Maharashtra, Area of Navi Mumbai and Thane excluding Mumbai Metropolitan Region.