ICICI Lombard Health Insurance About Us
ICICI Lombard Health Insurance is one of India's leading health insurance providers. ICICI Health Insurance is a joint venture between India-based ICICI Bank Limited and Canada-based Fairfax Financial Holdings Limited. ICICI Lombard General Insurance Company and Bharti AXA Health Insurance Company merged on September 8, 2021.
ICICI Lombard Health Insurance offers comprehensive health insurance plans that cover inpatient hospitalization, AYUSH treatment, domiciliary hospitalization, etc. ICICI Health Insurance offers several other health plans to meet each and every health insurance need of the policyholders, such as top-up health insurance plans, super top-up health insurance plans, disease-specific health insurance plans, etc.
ICICI Medical Insurance has received many awards and recognitions over the years. Some of the awards and accolades of ICICI Lombard Health Insurance are given below:
- ICICI Lombard health insurance won two gold at 'ACEF Asian Leadership" Awards for 'Combatting COVID-19'.
- ICICI health insurance won two awards at the "Mid-Day Business Innovation Awards" in the IL TakeCare app.
- ICICI medical insurance won two gold at the 'ACEF Asian Leadership" Awards.
- ICICI health insurance won "ET Best BFSI Brand of the year" awards at the Economic Times Awards
ICICI Lombard Health Insurance Company Specification
Below mentioned are the key specifications of ICICI Lombard health insurance company:
| Particular | Specifications |
|---|---|
| Network Hospitals | 6700+ |
| Incurred Claim Ratio (2019-20) | 68.61% |
| Claim Settlement Ratio (less than 3 hrs) (2019-20) | 96.93% |
| Number of Branches | 270+ offices |
| Solvency Ratio (2019-20) | 2.72 |
| Market Share (2019-20) | 14,003.09 crore |
*Data has been sourced from the annual report of IRDAI 2020-21
Key Features of ICICI Lombard Health Insurance
ICICI Lombard offers various key features under their ICICI health insurance plans. Look at the below section to learn more about the key features of ICICI Lombard health insurance:
Network Hospitals
ICICI Lombard Health Insurance has a wide range of network hospitals across India. ICICI Health Insurance has tied up with over 6700 hospitals in the country where policyholders can avail of the cashless treatment, and the insurance company will pay the cost of treatment directly with the hospital.
Solvency Ratio
The solvency ratio helps us determine the health insurance company's ability to meet its financial obligations. The Insurance Regulatory and Development Authority of India (IRDAI) has made it mandatory for every health insurance company to maintain a minimum solvency ratio of 1.5. As per the IRDAI Annual Report 2020-21, ICICI Lombard Health Insurance has solvency of 2.72 in the financial year 2020-21.
Claim Settlement Ratio
The claim settlement ratio is the estimation through which we can determine the claim settlement capacity of a health insurance company. According to the annual report of IRDAI 2020-21, the claim settlement ratio of ICICI health insurance in the financial year 2020-21 is 96.93.
Number of Branches
ICICI Health Insurance has more than 270 branches across the country. This shows the company's commitment to its customers as you can visit the nearest ICICI Lombard Health Insurance branch if you have any policy or claim-related queries.
24x7 Customer Support
ICICI Health Insurance provides 24x7 customer support to its policyholders to resolve their queries at any time of the day.
ICICI Lombard Health Insurance Plans
ICICI Lombard health insurance offers a variety of health insurance plans that provides financial protection to your family members in case of medical emergencies. Take a look at the health insurance plans offered by ICICI health insurance:
Individual and Family Health Insurance Plan
 |
ICICI Lombard Complete Health Insurance |
Coverage Benefits
- Domiciliary Hospitalization
- Daycare Treatment
- AYUSH Treatment
Eligibility Criteria
Entry Age: 91 days
Sum Insured: 2 Lakhs to 50 Lakhs
|
ICICI Arogya Sanjeevani |
Coverage Benefits
- Cataract Treatment
- Daycare Treatment
- Dental Treatment
Eligibility Criteria
Entry Age: 91 days to 65 years
Sum Insured: 1 Lakh to 5 Lakhs
|
ICICI Personal Protect |
Coverage Benefits
- Hospital Daily Cash
- Worldwide Coverage
- No pre-medical Test
Eligibility Criteria
Entry Age: 18 years to 65 Years
Sum Insured: 3 Lakhs to 25 Lakhs
Senior Citizen Health Insurance
|
ICICI Health Booster |
Coverage Benefits
- Donor Expense
- Daycare Treatment
- Domiciliary Hospitalization
Eligibility Criteria
Entry Age: 91 days to No upper limit
Sum Insured: Upto 10 Lakhs
|
ICICI Saral Suraksha Bima |
Coverage Benefits
- Education Grant
- Temporary Disability
- Permanent disability
Eligibility Criteria
Entry Age: 18 Years to 70 Years
Sum Insured: Up to 1 Crore
Critical Illness Health Insurance Plan
|
ICICI Corona Kavach |
Coverage Benefits
- ICU Cost
- Comorbid Conditions
- Domiciliary Hospitalization
Eligibility Criteria
Entry Age: 18 Years to 65 Years
Sum Insured: INR 50K to 5 lakhs
Why Choose Health Insurance Plan From ICICI Lombard Health Insurance?
Choosing a health insurance plan from ICICI health insurance can be very beneficial for you as ICICI Lombard health insurance offers you various other additional benefits under their health insurance plans:
- Health plans covered for COVID-19 treatment
- Health Insurance Wellness Benefits
- 6700+ ICICI Lombard Health Network Hospitals
- Offers several Value-Added Services
- PAN India Presence with 270+ Branches
- Hassle-free & Quick claim settlement process
- In-house Mobile app
- 24x7 customer support
- The reward for every Claim-free year
ICICI Health Insurance Exclusion List
Many diseases and conditions are not covered under ICICI health insurance plans. Mentioned below are those that are not covered under ICICI Lombard health insurance plans in India:
- Any kind of loss due to war or war-like situations
- Cosmetic or Plastic surgeries
- Suicide or self-inflicted injuries
- Attempt of Suicide
- Dental treatment
- Drug abuse
- Alcohol abuse
ICICI Lombard Health Insurance Add-on Covers
ICICI Lombard health insurance offers a variety of add-on covers under their ICICI health insurance plans:
- Personal Accident Cover
- Maternity Cover
- OPD and Wellness Cover
- Hospital Daily Cash Cover
- Convalescence Benefits Cover
ICICI Lombard Health Insurance Buying Process
You can buy ICICI health insurance plans from the official website of ICICI Health Insurance and "RenewBuy.com". Take a look at both the buying processes for ICICI Lombard health insurance plans in detail:
Buy from "RenewBuy.com"
- Visit the official website of "RenewBuy".
- Click on the "Health Insurance Plan" tab.
- Select the desired plan.
- Fill in all the required details.
- Click on the "Buy Now" button.
- Make payment.
Buy from the official website of ICICI health insurance
- Visit the official website of "ICICI Lombard Health Insurance".
- Click on the "Health Insurance" tab.
- Select your desired plan.
- Fill in the required information.
- Click on the "Buy Now" button
- A pop-up will show you the plan details and the add-on covers offered under the plan.
- Add the desired add-on riders to your ICICI health insurance plan.
- Calculate the premium amount and make the payment
- The ICICI Lombard health insurance company will send the policy documents to your registered email address.
Why Buy ICICI Lombard Health Insurance Plans From RenewBuy?
RenewBuy brings you the best deals on ICICI Lombard Health Insurance plans across the market. The key reasons for you to consider us are as follows:
- IRDAI Certified
- Get Insured by leading insurers
- Discounted Premiums
- Compare Various Health Plans in Just a few Clicks
- Simple & Easy Buying Process
- 24x7 Claim Assistance
ICICI Health Insurance Renewal Process
ICICI Lombard offers an online renewal facility to its policyholders to renew their ICICI health insurance plans. Below mentioned are the steps to renew the ICICI Lombard health insurance plans:
- Visit the official website of "ICICI Lombard Health Insurance".
- Click on the 'Renewals'.
- Select the plan type.
- Fill in the required information, such as existing policy number, DOB, etc. and click on the "submit" button.
- Pay your renewal payment online.
- Once the payment is made policyholder will receive the successful policy renewal message on your registered email address.
ICICI Lombard Health Insurance Claim Process
ICICI Lombard Health Insurance provides a quick and easy claim settlement process. There are two types of claim settlement processes offered by ICICI health insurance, i.e. Cashless and Reimbursement Claim Settlement Process. Have a look at the below section to know more about the ICICI Lombard health insurance claim processes in detail:
Cashless Claim Settlement Process
- Intimate the ICICI health insurance company by calling on their 24x7 toll-free number, i.e. 18002666.
- Fill in the online claim form.
- Submit the required documents, such as pharmacy bills, consultation, hospital bills, etc., to the ICICI Lombard health insurance for verification.
- Once the document verification is done, the ICICI health insurance will directly settle the claim with the hospital.
Reimbursement Claim Process
- Intimate the ICICI health insurance company within 48hrs of hospitalization by calling on their toll-free number, i.e. 18002666.
- Fill in the online claim form.
- Submit the required documents for verification
- Once the verification is done, the ICICI Lombard health insurance will transfer the claim amount to the policyholder's bank account.
Required Documents for Reimbursement Claim
Below is the list of documents you must submit to the ICICI health insurance company while filing a reimbursement claim:
In health insurance plans, the following paperwork is needed to submit a claim:
- Duly filled and signed claim form
- Valid identity proof.
- Original doctor's prescription, diagnostic tests and medicines bills.
- Original bills of pharmacy bills and ambulance receipts.
- Policy documents state the policyholder's name, address, and other details.
- The ICICI health insurance company may require other documents.
ICICI Lombard Health Insurance Contact Details
ICICI Lombard health insurance has more than 270 branch offices across the country. So, suppose the policyholders have any queries regarding ICICI health insurance plans. In that case, they can use the below-mentioned contact details of the ICICI Lombard health insurance:
Contact Details: ICICI Lombard Health Insurance Co. Ltd., Ground floor- Interface 11, Sixth floor- Interface 16, Office no 601 & 602, New linking Road, Malad (West), Mumbai - 400064.
Toll-Free Number: 1800-2666
Email ID: customersupport@icicilombard.com