SBI Health Insurance Customer Care

8 min readPosted on 30 Aug 2024

Customer service is one of the most important factors in the insurance industry because of the need for more knowledge. At its core, providing quality customer service is about making policyholders feel that the company values them, treats them fairly, and appreciates them, which is what SBI Health Insurance aims for.

One of the top insurance companies in the nation is SBI Health Insurance. Customers can contact the insurer by fax, email, or calling the toll-free number. Customers can also visit the insurer's various branches located throughout the nation.

Assistance Offered by SBI Health Insurance

The online customer service options provided by SBI health insurance are numerous. On the SBI insurance company's official website, you can purchase, renew, or contact customer service. You can find the following services in the SBI Health Insurance help centre:

Phone Number: 1800-102-1111, 1800-22-1111, 1800, 209-1111 Health Claim Helpline(24*7): 1800-210-3366, 1800-210-6366 Email: customer.care@sbigeneral.in

On the official website of SBI Health Insurance, you will find a customer care tab that allows you to contact customer service online via call, chat, or email.

SBI Health Contact Details

If you require assistance, have questions about your health plan, or are interested in purchasing one, you can contact the business. Here are some details about it.

Registered Office Address: 9th Floor, A & B Wing, Fulcrum Building, Sahar Road, Andheri(East), Mumbai 400099 Phone: 1800-102-1111 Email Address: Customer.care@sbigeneral.in

Ombudsman Offices Details of SBI Health Insurance

The list of SBI's Health Company ombudsman offices are listed below:

Name of Center	Jurisdiction
AHMEDABAD - Shri Kuldip Singh Office of the Insurance Ombudsman, Address Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad 380 001. Tel.- 079 - 25501201/02/05/06 Email: bimalokpal.ahmedabad@cioins.co.in	Gujarat, Dadra & Nagar Haveli, Daman and Diu.
BENGALURU - Smt. Neerja Shah Office of the Insurance Ombudsman, Address Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru 560 078. Tel.- 080 - 26652048 / 26652049 Email: bimalokpal.bengaluru@cioins.co.in	Karnataka
BHOPAL - Shri Guru Saran Shrivastava Office of the Insurance Ombudsman, Address Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal 462 003. Tel.- 0755 - 2769201 / 2769202 Fax: 0755 - 2769203 Email: bimalokpal.bhopal@cioins.co.in	Madhya Pradesh, Chattisgarh
BHUBANESHWAR - Shri Suresh Chandra Panda Office of the Insurance Ombudsman, Address 62, Forest park, Bhubneshwar 751 009. Tel.- 0674 - 2596461 /2596455 Fax: 0674 - 2596429 Email: bimalokpal.bhubaneswar@cioins.co.in	Orissa
CHANDIGARH - Dr Dinesh Kumar Verma Office of the Insurance Ombudsman, Address S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh 160 017. Tel.- 0172 - 2706196 / 2706468 Fax: 0172 - 2708274 Email: bimalokpal.chandigarh@cioins.co.in	Punjab, Haryana(excluding Gurugram, Faridabad, Sonepat and Bahadurgarh) Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh.
CHENNAI - Shri M. Vasantha Krishna Office of the Insurance Ombudsman, Address Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI 600 018. Tel.- 044 - 24333668 / 24335284 Fax: 044 - 24333664 Email: bimalokpal.chennai@cioins.co.in	Tamil Nadu, Tamil Nadu Puducherry Town and Karaikal (which are part of Puducherry).
DELHI - Shri Sudhir Krishna Office of the Insurance Ombudsman, Address 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi 110 002. Tel.- 011 - 23232481/23213504 Email: bimalokpal.delhi@cioins.co.in	Delhi & Following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh.
GUWAHATI - Shri Kiriti .B. Saha Office of the Insurance Ombudsman, Address Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati 781001(ASSAM). Tel.- 0361 - 2632204 / 2602205 Email: bimalokpal.guwahati@cioins.co.in	Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura.
HYDERABAD - Shri I. Suresh Babu Office of the Insurance Ombudsman, Address 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad 500 004. Tel.- 040 - 23312122 Fax: 040 - 23376599 Email: bimalokpal.hyderabad@cioins.co.in	Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry.
JAIPUR - Smt. Sandhya Baliga Office of the Insurance Ombudsman Address Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: bimalokpal.jaipur@cioins.co.in	Rajasthan
ERNAKULAM - Ms Poonam Bodra Office of the Insurance Ombudsman, Address 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam 682 015. Tel.- 0484 - 2358759 / 2359338 Fax: 0484 - 2359336 Email: bimalokpal.ernakulam@cioins.co.in	Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry.
KOLKATA - Shri P. K. Rath Office of the Insurance Ombudsman, Address Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA 700 072. Tel.- 033 - 22124339 / 22124340 Fax: 033 - 22124341 Email: bimalokpal.kolkata@cioins.co.in	West Bengal, Sikkim, Andaman & Nicobar Islands.
LUCKNOW -Shri Justice Anil Kumar Srivastava Office of the Insurance Ombudsman, Address 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow 226 001. Tel.- 0522 - 2231330 / 2231331 Fax: 0522 - 2231310 Email: bimalokpal.lucknow@cioins.co.in	Districts of Uttar Pradesh: Jhansi, Lalitpur, Hamirpur, Mahoba, Chitrakoot, Allahabad, Banda, Sonbhabdra, Mirzapur, Fatehpur, Jaunpur, Pratapgarh, Varanasi, Jalaun, Kanpur, Lucknow, Gazipur, Sitapur, Lakhimpur, Unnao, Bahraich, Barabanki, Raebareli, Bahraich, Gonda, Sravasti, Amethi, Kaushambi, Faizabad, Basti, Ambedkarnagar, Balrampur, Maharajgang, Sultanpur, Azamgarh, Kushinagar, Santkabirnagar, Deoria, Mau, Gorakhpur, Chandauli, Ghazipur, Sidharathnagar, Ballia.
MUMBAI - Shri Milind A. Kharat Office of the Insurance Ombudsman, Address 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai 400 054. Tel.- 022 - 26106552 / 26106960 Fax: 022 - 26106052 Email: bimalokpal.mumbai@cioins.co.in	Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane.
NOIDA - Shri Chandra Shekhar Prasad Office of the Insurance Ombudsman, Address Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P 201301. Tel.- 0120-2514252 / 2514253 Email: bimalokpal.noida@cioins.co.in	State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur.
PATNA - Shri N. K. Singh Office of the Insurance Ombudsman, Address 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur Patna 800 006 Email: bimalokpal.patna@cioins.co.in	Bihar, Jharkhand.
PUNE - Shri Vinay Sah Office of the Insurance Ombudsman, Address Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune 411 030. Tel.- 020-41312555 Email: bimalokpal.pune@cioins.co.in	Maharashtra, Area of Navi Mumbai and Thane, excluding Mumbai Metropolitan Region.

Network Hospitals

Aditya Birla Network Hospitals

Bajaj Allianz Network Hospital

Care Health Network Hospitals

Future Generali Network Hospitals

HDFC ERGO Network Hospitals

Kotak Mahindra Network Hospitals

Liberty General Network Hospitals

Manipal Cigna Network Hospitals

Niva Bupa Network Hospitals

Reliance Health Network Hospitals

Royal Sundaram Network Hospitals

SBI General Network Hospitals

Star Health Network Hospitals

Tata Aig Network Hospitals

Grievance Redressal

The SBI Health Company has a detailed procedure for handling complaints. Consider the following:

Step 1: Customer service phone numbers are 1800 22 1111 and 1800 102 1111 and 1800 22 7244 and 1800 102 7244, respectively. You can also visit any branch of SBI General Insurance.

Step 2: Send an email with your concerns to the Head of Customer Care at head.customercare@sbigeneral.in if you are unhappy with the solution offered or have not heard back.

Step 3: Send your appeal to the Chairman of the Grievance Redressal Committee if you are unhappy with the resolution offered in the steps previously mentioned. The Committee will investigate the appeal and make a prompt decision on the merits.

Step 4: If the insurance company's information does not satisfy you or you do not receive a response from the insurance company, you can also contact the Insurance Ombudsman or the Grievance Redressal Cell of the IRDA's Consumer Affairs Department.

Customer Care Details of RenewBuy

Contact our customer service department if you need help. Customers who purchased an SBI Health insurance plan through the official RenewBuy.com website can do so. The following table contains the RenewBuy customer service details:

Particulars	Details
Customer Care Whatsapp Number	9810972573
Customer Care Number (Toll-free)	1800 419 7852
Customer Care Email Address	customersupport@renewbuy.com

Important Cities and Branches of SBI Health Insurance Company

Here is the list of important cities and branches of SBI Health Company:

Name of Center	Jurisdiction
AHMEDABAD - Shri Kuldip Singh Office of the Insurance Ombudsman, Address Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad 380 001. Tel.- 079 - 25501201/02/05/06 Email: bimalokpal.ahmedabad@cioins.co.in	Gujarat, Dadra & Nagar Haveli, Daman and Diu.
BENGALURU - Smt. Neerja Shah Office of the Insurance Ombudsman, Address Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru 560 078. Tel.- 080 - 26652048 / 26652049 Email: bimalokpal.bengaluru@cioins.co.in	Karnataka
BHOPAL - Shri Guru Saran Shrivastava Office of the Insurance Ombudsman, Address Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal 462 003. Tel.- 0755 - 2769201 / 2769202 Fax: 0755 - 2769203 Email: bimalokpal.bhopal@cioins.co.in	Madhya Pradesh, Chattisgarh
BHUBANESHWAR - Shri Suresh Chandra Panda Office of the Insurance Ombudsman, Address 62, Forest park, Bhubneshwar 751 009. Tel.- 0674 - 2596461 /2596455 Fax: 0674 - 2596429 Email: bimalokpal.bhubaneswar@cioins.co.in	Orissa
CHANDIGARH - Dr Dinesh Kumar Verma Office of the Insurance Ombudsman, Address S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh 160 017. Tel.- 0172 - 2706196 / 2706468 Fax: 0172 - 2708274 Email: bimalokpal.chandigarh@cioins.co.in	Punjab, Haryana(excluding Gurugram, Faridabad, Sonepat and Bahadurgarh) Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh.
CHENNAI - Shri M. Vasantha Krishna Office of the Insurance Ombudsman, Address Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI 600 018. Tel.- 044 - 24333668 / 24335284 Fax: 044 - 24333664 Email: bimalokpal.chennai@cioins.co.in	Tamil Nadu, Tamil Nadu Puducherry Town and Karaikal (which are part of Puducherry).
DELHI - Shri Sudhir Krishna Office of the Insurance Ombudsman, Address 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi 110 002. Tel.- 011 - 23232481/23213504 Email: bimalokpal.delhi@cioins.co.in	Delhi & Following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh.
GUWAHATI - Shri Kiriti .B. Saha Office of the Insurance Ombudsman, Address Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati 781001(ASSAM). Tel.- 0361 - 2632204 / 2602205 Email: bimalokpal.guwahati@cioins.co.in	Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura.
HYDERABAD - Shri I. Suresh Babu Office of the Insurance Ombudsman, Address 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad 500 004. Tel.- 040 - 23312122 Fax: 040 - 23376599 Email: bimalokpal.hyderabad@cioins.co.in	Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry.
JAIPUR - Smt. Sandhya Baliga Office of the Insurance Ombudsman Address Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: bimalokpal.jaipur@cioins.co.in	Rajasthan
ERNAKULAM - Ms Poonam Bodra Office of the Insurance Ombudsman, Address 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam 682 015. Tel.- 0484 - 2358759 / 2359338 Fax: 0484 - 2359336 Email: bimalokpal.ernakulam@cioins.co.in	Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry.
KOLKATA - Shri P. K. Rath Office of the Insurance Ombudsman, Address Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA 700 072. Tel.- 033 - 22124339 / 22124340 Fax: 033 - 22124341 Email: bimalokpal.kolkata@cioins.co.in	West Bengal, Sikkim, Andaman & Nicobar Islands.
LUCKNOW -Shri Justice Anil Kumar Srivastava Office of the Insurance Ombudsman, Address 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow 226 001. Tel.- 0522 - 2231330 / 2231331 Fax: 0522 - 2231310 Email: bimalokpal.lucknow@cioins.co.in	Districts of Uttar Pradesh: Jhansi, Lalitpur, Hamirpur, Mahoba, Chitrakoot, Allahabad, Banda, Sonbhabdra, Mirzapur, Fatehpur, Jaunpur, Pratapgarh, Varanasi, Jalaun, Kanpur, Lucknow, Gazipur, Sitapur, Lakhimpur, Unnao, Bahraich, Barabanki, Raebareli, Bahraich, Gonda, Sravasti, Amethi, Kaushambi, Faizabad, Basti, Ambedkarnagar, Balrampur, Maharajgang, Sultanpur, Azamgarh, Kushinagar, Santkabirnagar, Deoria, Mau, Gorakhpur, Chandauli, Ghazipur, Sidharathnagar, Ballia.
MUMBAI - Shri Milind A. Kharat Office of the Insurance Ombudsman, Address 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai 400 054. Tel.- 022 - 26106552 / 26106960 Fax: 022 - 26106052 Email: bimalokpal.mumbai@cioins.co.in	Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane.
NOIDA - Shri Chandra Shekhar Prasad Office of the Insurance Ombudsman, Address Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P 201301. Tel.- 0120-2514252 / 2514253 Email: bimalokpal.noida@cioins.co.in	State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur.
PATNA - Shri N. K. Singh Office of the Insurance Ombudsman, Address 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur Patna 800 006 Email: bimalokpal.patna@cioins.co.in	Bihar, Jharkhand.
PUNE - Shri Vinay Sah Office of the Insurance Ombudsman, Address Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune 411 030. Tel.- 020-41312555 Email: bimalokpal.pune@cioins.co.in	Maharashtra, Area of Navi Mumbai and Thane, excluding Mumbai Metropolitan Region.