Health Insurance

SBI Health Insurance Customer Care

Customer service is one of the most important factors in the insurance industry because of the need for more knowledge. At its core, providing quality customer service is about making policyholders…

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Customer service is one of the most important factors in the insurance industry because of the need for more knowledge. At its core, providing quality customer service is about making policyholders feel that the company values them, treats them fairly, and appreciates them, which is what SBI Health Insurance aims for.

One of the top insurance companies in the nation is SBI Health Insurance. Customers can contact the insurer by fax, email, or calling the toll-free number. Customers can also visit the insurer's various branches located throughout the nation.

Assistance Offered by SBI Health Insurance

The online customer service options provided by SBI health insurance are numerous. On the SBI insurance company's official website, you can purchase, renew, or contact customer service. You can find the following services in the SBI Health Insurance help centre:

Phone Number: 1800-102-1111, 1800-22-1111, 1800, 209-1111
Health Claim Helpline(24*7): 1800-210-3366, 1800-210-6366
Email: customer.care@sbigeneral.in

On the official website of SBI Health Insurance, you will find a customer care tab that allows you to contact customer service online via call, chat, or email.

SBI Health Contact Details

If you require assistance, have questions about your health plan, or are interested in purchasing one, you can contact the business. Here are some details about it.

Registered Office Address: 9th Floor, A & B Wing, Fulcrum Building, Sahar Road, Andheri(East), Mumbai 400099
Phone: 1800-102-1111
Email Address: Customer.care@sbigeneral.in

Ombudsman Offices Details of SBI Health Insurance

The list of SBI’s Health Company ombudsman offices are listed below:

Name of Center

Jurisdiction

AHMEDABAD - Shri Kuldip Singh

Office of the Insurance Ombudsman,

Address
Jeevan Prakash Building, 6th floor,
Tilak Marg, Relief Road, Ahmedabad 380 001.
Tel.- 079 - 25501201/02/05/06
Email: bimalokpal.ahmedabad@cioins.co.in

Gujarat, Dadra & Nagar Haveli, Daman and Diu.

BENGALURU - Smt. Neerja Shah

Office of the Insurance Ombudsman,

Address
Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor,
19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru 560 078.
Tel.- 080 - 26652048 / 26652049
Email: bimalokpal.bengaluru@cioins.co.in

Karnataka

BHOPAL - Shri Guru Saran Shrivastava

Office of the Insurance Ombudsman,

Address
Janak Vihar Complex, 2nd Floor,
6, Malviya Nagar, Opp. Airtel Office, Near New Market,
Bhopal 462 003.
Tel.- 0755 - 2769201 / 2769202
Fax: 0755 - 2769203
Email: bimalokpal.bhopal@cioins.co.in

Madhya Pradesh, Chattisgarh

BHUBANESHWAR - Shri Suresh Chandra Panda

Office of the Insurance Ombudsman,

Address
62, Forest park, Bhubneshwar 751 009.
Tel.- 0674 - 2596461 /2596455
Fax: 0674 - 2596429
Email: bimalokpal.bhubaneswar@cioins.co.in

Orissa

CHANDIGARH - Dr Dinesh Kumar Verma

Office of the Insurance Ombudsman,

Address
S.C.O. No. 101, 102 & 103, 2nd Floor,
Batra Building, Sector 17 – D, Chandigarh 160 017.
Tel.- 0172 - 2706196 / 2706468
Fax: 0172 - 2708274
Email: bimalokpal.chandigarh@cioins.co.in

Punjab, Haryana(excluding Gurugram, Faridabad, Sonepat and Bahadurgarh) Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh.

CHENNAI - Shri M. Vasantha Krishna

Office of the Insurance Ombudsman,

Address
Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet,
CHENNAI 600 018.
Tel.- 044 - 24333668 / 24335284
Fax: 044 - 24333664
Email: bimalokpal.chennai@cioins.co.in

Tamil Nadu, Tamil Nadu Puducherry Town and Karaikal (which are part of Puducherry).

DELHI - Shri Sudhir Krishna

Office of the Insurance Ombudsman,

Address
2/2 A, Universal Insurance Building, Asaf Ali Road,
New Delhi 110 002.
Tel.- 011 - 23232481/23213504
Email: bimalokpal.delhi@cioins.co.in

Delhi & Following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh.

GUWAHATI - Shri Kiriti .B. Saha

Office of the Insurance Ombudsman,

Address
Jeevan Nivesh, 5th Floor,
Nr. Panbazar over bridge, S.S. Road, Guwahati 781001(ASSAM).
Tel.- 0361 - 2632204 / 2602205
Email: bimalokpal.guwahati@cioins.co.in

Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura.

HYDERABAD - Shri I. Suresh Babu

Office of the Insurance Ombudsman,

Address
6-2-46, 1st floor, "Moin Court",
Lane Opp. Saleem Function Palace,
A. C. Guards, Lakdi-Ka-Pool, Hyderabad 500 004.
Tel.- 040 - 23312122
Fax: 040 - 23376599
Email: bimalokpal.hyderabad@cioins.co.in

Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry.

JAIPUR - Smt. Sandhya Baliga

Office of the Insurance Ombudsman

Address
Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg,
Jaipur - 302 005.
Tel.: 0141 - 2740363
Email: bimalokpal.jaipur@cioins.co.in

Rajasthan

ERNAKULAM - Ms Poonam Bodra

Office of the Insurance Ombudsman,

Address
2nd Floor, Pulinat Bldg.,
Opp. Cochin Shipyard, M. G. Road, Ernakulam 682 015.
Tel.- 0484 - 2358759 / 2359338
Fax: 0484 - 2359336
Email: bimalokpal.ernakulam@cioins.co.in

Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry.

KOLKATA - Shri P. K. Rath

Office of the Insurance Ombudsman,

Address
Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue,
KOLKATA 700 072.
Tel.- 033 - 22124339 / 22124340
Fax: 033 - 22124341
Email: bimalokpal.kolkata@cioins.co.in

West Bengal, Sikkim, Andaman & Nicobar Islands.

LUCKNOW -Shri Justice Anil Kumar Srivastava

Office of the Insurance Ombudsman,

Address
6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow 226 001.
Tel.- 0522 - 2231330 / 2231331
Fax: 0522 - 2231310
Email: bimalokpal.lucknow@cioins.co.in

Districts of Uttar Pradesh:

Jhansi, Lalitpur, Hamirpur, Mahoba, Chitrakoot, Allahabad, Banda, Sonbhabdra, Mirzapur, Fatehpur, Jaunpur, Pratapgarh, Varanasi, Jalaun, Kanpur, Lucknow, Gazipur, Sitapur, Lakhimpur, Unnao, Bahraich, Barabanki, Raebareli, Bahraich, Gonda, Sravasti, Amethi, Kaushambi, Faizabad, Basti,

Ambedkarnagar, Balrampur, Maharajgang, Sultanpur, Azamgarh, Kushinagar, Santkabirnagar, Deoria, Mau, Gorakhpur, Chandauli, Ghazipur, Sidharathnagar, Ballia.

MUMBAI - Shri Milind A. Kharat

Office of the Insurance Ombudsman,

Address
3rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W), Mumbai 400 054.
Tel.- 022 - 26106552 / 26106960
Fax: 022 - 26106052
Email: bimalokpal.mumbai@cioins.co.in

Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane.

NOIDA - Shri Chandra Shekhar Prasad

Office of the Insurance Ombudsman,

Address
Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15,
Distt: Gautam Buddh Nagar, U.P 201301.
Tel.- 0120-2514252 / 2514253
Email: bimalokpal.noida@cioins.co.in

State of Uttaranchal and the following Districts of Uttar Pradesh:

Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur.

PATNA - Shri N. K. Singh

Office of the Insurance Ombudsman,

Address
1st Floor, Kalpana Arcade Building,
Bazar Samiti Road, Bahadurpur
Patna 800 006
Email: bimalokpal.patna@cioins.co.in

Bihar, Jharkhand.

PUNE - Shri Vinay Sah

Office of the Insurance Ombudsman,

Address
Jeevan Darshan Bldg., 3rd Floor,
C.T.S. No.s. 195 to 198,
N.C. Kelkar Road, Narayan Peth,
Pune 411 030.
Tel.- 020-41312555
Email: bimalokpal.pune@cioins.co.in

Maharashtra, Area of Navi Mumbai and Thane, excluding Mumbai Metropolitan Region.

Grievance Redressal

The SBI Health Company has a detailed procedure for handling complaints. Consider the following:

Step 1: Customer service phone numbers are 1800 22 1111 and 1800 102 1111 and 1800 22 7244 and 1800 102 7244, respectively. You can also visit any branch of SBI General Insurance.

Step 2: Send an email with your concerns to the Head of Customer Care at head.customercare@sbigeneral.in if you are unhappy with the solution offered or have not heard back.

Step 3: Send your appeal to the Chairman of the Grievance Redressal Committee if you are unhappy with the resolution offered in the steps previously mentioned. The Committee will investigate the appeal and make a prompt decision on the merits.

Step 4: If the insurance company's information does not satisfy you or you do not receive a response from the insurance company, you can also contact the Insurance Ombudsman or the Grievance Redressal Cell of the IRDA's Consumer Affairs Department.

Customer Care Details of RenewBuy

Contact our customer service department if you need help. Customers who purchased an SBI Health insurance plan through the official RenewBuy.com website can do so. The following table contains the RenewBuy customer service details:

Particulars

Details

Customer Care Whatsapp Number

9810972573

Customer Care Number (Toll-free)

1800 419 7852

Customer Care Email Address

customersupport@renewbuy.com

Important Cities and Branches of SBI Health Insurance Company

Here is the list of important cities and branches of SBI Health Company:

City

Address

Phone Number

Delhi

No 11, Ground Floor, A Block Building, Local Head Office Parliament Street New Delhi - 110001

18001021111

Gurugram

SCO 7, 1st Floor Sector 14 Gurugram - 122001 Near Mega Mart

18001021111

Rohtak

2nd Floor, Anand Plaza, Civil Road Chottu Ram Chowk Rohtak - 124001

18001021111

Hisar

SCO 149, 1st Floor Red Square Market Hisar - 125001

18001021111

Karnal

SCO 388/389, 1st Floor Old Mughal Canal Road Karnal - 132001

18001021111

Ludhiana

B12, 2nd Floor, Takkar Tower, Mall Road Civil Lines Ludhiana - 141001 Adjoing Golden Plaza

18001021111

Amritsar

SCO 113, 4th Floor, Darbara Complex, District Shopping Centre Ranjit Avenue Amritsar - 143001

18001021111

Jalandhar

1st Floor Civil Lines Jalandhar - 144001

18001021111

Hoshiarpur

1st Floor, Dhami Commercial Complex Suteheri Road Hoshiarpur - 146001

18001021111

Chandigarh

SCO 335 & 336, 1st & 2nd Floor Sector 35B Chandigarh - 160035

18001021111

Shimla

1st Floor, Suryansh Building, Byepass Road Panthaghati Shimla - 171009

18001021111

Noida

Plot No C01, Tower B, World Trade Tower Sector 16 Noida - 201301

18001021111