Make no doubt about the relevance of customer service in modern times. The statistics speak for themselves. According to a recent survey, 73% of customers say that friendly service makes them love a company. And apart from making customers love the company, good customer service booms the marketing opportunities by clearly indicating why customers should opt for the brand.
Tata is a trusted brand and the company tries its best to offer the best customer services to its insured customers. It is now affordable for everyone to have medical insurance thanks to the company's good, wholesome health insurance coverage at cost-effective rates and better customer service.
Assistance Offered by Tata AIG Health Insurance
Tata AIG health insurance offers a wide range of customer service options online. You can now buy, renew, or contact customer service on the official website of Tata AIG insurance. Here are some services that you can find under the Tata AIG insurance help center:
- WhatsApp contact number: +91-9136160375
- 24*7 toll-free number: 1800-266-7780
- The toll-free number for agents: 1800-267-7233
- Email address: customersupport@tataaig.com
- Branch, garage, and a hospital locator
With these wide ranges of services, you can contact Tata AIG insurance customer service easily.
Tata AIG Contact Details
You can contact the company if you need assistance, have inquiries about your health plan, or are considering buying one. Here are some specifics regarding it.
Corporate Office Address: Peninsula Business Park, Tower A, 15th Floor, G.K.Marg, Lower Parel, Mumbai - 400 013, Maharashtra, India.
Phone: 1800-266-7780
Senior Citizen Quick Assistance: 1800 266 7780 / 1800 22 9966
Ombudsman Offices Details of Tata AIG Health Insurance
Here you can find the list of the ombudsman offices of Tata AIG.
|
Areas of Jurisdiction |
Office of the Insurance Ombudsman |
|
Ahmedabad |
Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, AHMEDABAD – 380 001 Tel.: 079 - 25501201/02/05/06 Email: bimalokpal.ahmedabad@cioins.co.in |
|
Bengaluru |
Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bangalore– 560 078. Tel.: 080 - 26652048 / 26652049 Email: bimalokpal.bengaluru@cioins.co.in |
|
Bhopal |
Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal – 462 003. Tel.: 0755 - 2769201 / 2769202 Email: bimalokpal.bhopal@cioins.co.in |
|
Bhubaneshwar |
Office of the Insurance Ombudsman, 62, Forest park, Bhubaneswar – 751 009. Tel.: 0674 - 2596461 /2596455 Email: bimalokpal.bhubaneswar@cioins.co.in |
|
Chandigarh |
Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 – D, Chandigarh – 160 017. Tel.: 0172 - 2706196 / 2706468 Email: bimalokpal.chandigarh@cioins.co.in |
|
Chennai |
Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018. Tel.: 044 - 24333668 / 24335284 Email: bimalokpal.chennai@cioins.co.in |
|
Delhi |
Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002. Tel.: 011 - 23232481/23213504 Email: bimalokpal.delhi@cioins.co.in |
|
Guwahati |
Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati – 781001(ASSAM). Tel.: 0361 - 2632204 / 2602205 Email: bimalokpal.guwahati@cioins.co.in |
|
Hyderabad |
Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 - 23312122 Email: bimalokpal.hyderabad@cioins.co.in |
|
Jaipur |
Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: bimalokpal.jaipur@cioins.co.in |
|
Ernakulam |
Office of the Insurance Ombudsman, 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015. Tel.: 0484 - 2358759 / 2359338 Email: bimalokpal.ernakulam@cioins.co.in |
|
Kolkata |
Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072. Tel.: 033 - 22124339 / 22124340 Email: bimalokpal.kolkata@cioins.co.in |
|
Lucknow |
Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001. Tel.: 0522 - 2231330 / 2231331 Email: bimalokpal.lucknow@cioins.co.in |
|
Mumbai |
Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054. Tel.: 69038821/23/24/25/26/27/28/28/29/30/31 Email: bimalokpal.mumbai@cioins.co.in |
|
Noida |
Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301. Tel.: 0120-2514252 / 2514253 Email: bimalokpal.noida@cioins.co.in |
|
Patna |
Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001. Tel.: 0612-2547068 Email: bimalokpal.patna@cioins.co.in |
|
Pune |
Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030. Tel.: 020-41312555 Email: bimalokpal.pune@cioins.co.in |
Network Hospitals
Grievance Redressal
The Tata AIG Health Company has a detailed procedure for handling complaints. Consider the following:
Step 1: You can email manager.customersupport@tataaig.com if you don't receive a response or if the solution still doesn't meet your needs. Tata AIG company will respond within 8 days of the date of receipt at this email address after conducting an internal investigation.
Step 2: If you don't get a response or the solution still doesn't satisfy your needs, you can email manager.customersupport@tataaig.com. After conducting an internal investigation, the company will respond to this email address within 8 days of the date of receipt.
Step 3: If Steps 1 and 2 do not solve the problem, you can independently address it to the Insurance Regulatory Authority by submitting a complaint to the IRDA Grievance Call Center.
Customer Care Details of RenewBuy
Contact our customer service department if you need any help. Customers who bought a Tata AIG Health insurance plan through the official RenewBuy.com website can do so. The following table contains the RenewBuy customer service details:
|
Particulars |
Details |
|
Customer Care Whatsapp Number |
9810972573 |
|
Customer Care Number (Toll-free) |
1800 419 7852 |
|
Customer Care Email Address |
customersupport@renewbuy.com |
Important Cities and Branches of Tata AIG Health Insurance Company
Here is the list of important cities and branches of Tata AIG company:
|
City |
Address |
Phone Number |
|
Mumbai |
2nd Floor, Citi Tower, 61, Dr. S.S.Rao Road, Next to M.G.M Hospital, Parel(E), Mumbai - 400012 |
022-62606400 / 022-62606364 |
|
Delhi |
A-2, 1st Floor, Kirti Nagar, Main Najafgarh Road, Near Kalra Hospital, New Delhi - 110015 |
7400010489, 7400010490 |
|
Bangalore |
2nd floor, JP & Devi Jambukeswar Arcade, No.69 Millers Road, Bangalore -560 052 |
080-66272829 / 080-66500001 |
|
Hyderabad |
5th and 6th Floor, Imperial Towers, H.No 7-1-6-617/A, GHMC no - 615,616, Ameerpet, Hyderabad - 500016 |
040-66864900 |
|
Chennai |
2nd Floor ,Samson Towers,403 L Pantheon Road, Egmore, Chennai 600008 |
044-66220222 / 044-66841050 |
|
Kolkata |
2nd flr, Constantia Bldg,11 Dr. UN Brahmachari Road, Kolkata-700017 |
033-40806100 |