Health Insurance

Star Health Insurance Customer Care

Star Health Insurance has an efficient customer support team that assists the policyholders in every possible way and tries to clear the doubts and queries of the customers. They are available 24/7…

Star Health Insurance has an efficient customer support team that assists the policyholders in every possible way and tries to clear the doubts and queries of the customers. They are available 24/7 and can assist with concerns related to claims, tax deductions, understanding policy terms, grievances, updating policy details, queries related to any star health plan, etc. Customers can contact star health insurance customer care by phone, e-mail or by visiting the nearest branch of star health insurance company.

Star Health Insurance Customer Care at your service

Star Health Insurance Customer Care assists policyholders with queries related to the following topics:

Star Health Insurance Customer Care Details

Below mentioned are customer care details of star health insurance company:

Particular

Details

Customer Care Toll-free No.

1800 425 2255 / 1800 102 4477

Senior Citizen Helpline No.

044 4002 0888 (Claims)

044 2824 3923 (Grievances)

Customer Care No. for Other Users

044 2831 9100

044 2853 2030/60

Customer Care Email Id

support@starhealth.in

Star Health Insurance Contact Details

Address:

Star Health & Allied Insurance Co. Ltd (Star Health Insurance),
No.1, New Tank Street, Valluvarkottam High Road, Nungambakkam, Chennai - 600 034

Email: support@starhealth.in

Some Major Branches and their Addresses of Star Health Insurance

Star health insurance has more than 800 branches across India. Below are the branches of Star Health Insurance in major cities and their addresses:

State Name

City Name

Contact Details

Delhi

New Delhi

1st Floor, Himalaya House, 23, Kasturba Gandhi Marg

Ph. No. 23464603 / 23464610 / 23464645

Haryana

Gurgaon

1st Floor, SCO4, HUDA MARKET, Sector 14, Old Delhi Road, Near Payal Cinema

Ph. No. 0124-4255201

Bihar

Patna

302, 3rd Floor, I G Complex, West Boring Canal Road, In Front of Medicana

Phone No. 8298932222

Assam

Guwahati

3rd Floor,Ganpati Enclave,opp BORA service,Above Kotak Mahindra Bank,Ulubari,GSRD

Ph. No. 0361- 2457064 / 65

Madhya Pradesh

Bhopal

Plot No. 262, Zone II, MP Nagar, Behind Rajhans Regency, Infront of Tulsi Exotic

Ph. No. 0755-4213304

Karnataka

Bengaluru

M G Tambre Towers, #90, 3rd Floor, Next to new Athithya Hotel, Gandhi Bazaar Main Road, Basavangudi

Ph. No. 080-40594444 / 41508113

Gujarat

Ahmedabad

4th Floor 45 Viva-III, Shrimali Society, Opp. Vadilal House, Nr. Navranpura Police Station, Navrangpura

Ph. No. 079-40049240/241

Tamil Nadu

Chennai

MKM Chambers, 1st Floor, No:42, Kodambakkam High Road, Nungambakkam

Ph. No. 044-49631256 / 49631257 / 49631265

Kerala

Cochin

PentaTower,Opp Kaloor Pvt Bus Stand Kerala-682017

Ph. No. 0484-4000447

Andhra Pradesh

VISAKHAPATNAM

Dno: 49-24-51, 2nd floor, Krupa biz house, Besides Madhur In Function Hall, Opp. Ramalingeswara Sway Temple, Madhura Nagar

Ph. No. 0891-2730302 / 2730308

Customer Care Details of RenewBuy

Customers who bought a Star Health insurance policy through the RenewBuy.com official website can contact our customer service department for any support. In the table below, we have mentioned the RenewBuy customer service details:

Particulars

Details

Customer Care No. (Toll-free)

1800 419 7852

 

Customer Care Whatsapp No.

9810972573

Customer Care Email Id

customersupport@renewbuy.com

Star Health Insurance Grievance Redressal

Star Health Insurance handles the grievances of the policyholders in an accessible and sophisticated manner. Star health insurance resolves every complaint within two weeks of its registration.

You can call toll-free numbers 1800-425-2255 / 1800-102-4477 (For Senior Citizens: +91-44-2824-3923), or you can register your grievance online at https://www.starhealth.in/grievance-redressal if you are not happy with the reply of the grievance team.

Concerned Person

Mrs Radha Vijayaraghavan, Grievance Redressal Officer,
Corporate Grievance Department

Address

4th Floor, Balaji Complex, No. 15, Whites Lane,
Whites Road, Royapettah, Chennai- 600014
(Landmark: In the lane next to Satyam Theatre Parking Area)

Contact Information

Direct: 044-4366 4600
Senior Citizens: 044- 6900 7500
E-mail ID: gro@starhealth.in, Grievances@starhealth.in

Insurance Ombudsman

You can speak with the IRDAI Grievance call centre (IGCC) directly if you are dissatisfied with the company's response to your complaint.

Toll free number: 1800 4254 732
Email ID: complaints@irda.gov.in

Ombudsman Centers Details

Below mentioned are the star health insurance ombudsman centres in India:

Name of Center

Jurisdiction

AHMEDABAD - Shri Kuldip Singh

Office of the Insurance Ombudsman,

Address
Jeevan Prakash Building, 6th floor,
Tilak Marg, Relief Road, Ahmedabad 380 001.
Tel.- 079 - 25501201/02/05/06
Email: bimalokpal.ahmedabad@cioins.co.in

Gujarat, Dadra & Nagar Haveli, Daman and Diu.

BENGALURU - Smt. Neerja Shah

Office of the Insurance Ombudsman,

Address
Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor,
19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru 560 078.
Tel.- 080 - 26652048 / 26652049
Email: bimalokpal.bengaluru@cioins.co.in

Karnataka

BHOPAL - Shri Guru Saran Shrivastava

Office of the Insurance Ombudsman,

Address
Janak Vihar Complex, 2nd Floor,
6, Malviya Nagar, Opp. Airtel Office, Near New Market,
Bhopal 462 003.
Tel.- 0755 - 2769201 / 2769202
Fax: 0755 - 2769203
Email: bimalokpal.bhopal@cioins.co.in

Madhya Pradesh, Chattisgarh

BHUBANESHWAR - Shri Suresh Chandra Panda

Office of the Insurance Ombudsman,

Address
62, Forest park, Bhubneshwar 751 009.
Tel.- 0674 - 2596461 /2596455
Fax: 0674 - 2596429
Email: bimalokpal.bhubaneswar@cioins.co.in

Orissa

CHANDIGARH - Dr Dinesh Kumar Verma

Office of the Insurance Ombudsman,

Address
S.C.O. No. 101, 102 & 103, 2nd Floor,
Batra Building, Sector 17 – D, Chandigarh 160 017.
Tel.- 0172 - 2706196 / 2706468
Fax: 0172 - 2708274
Email: bimalokpal.chandigarh@cioins.co.in

Punjab, Haryana(excluding Gurugram, Faridabad, Sonepat and Bahadurgarh) Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh.

CHENNAI - Shri M. Vasantha Krishna

Office of the Insurance Ombudsman,

Address
Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet,
CHENNAI 600 018.
Tel.- 044 - 24333668 / 24335284
Fax: 044 - 24333664
Email: bimalokpal.chennai@cioins.co.in

Tamil Nadu, Tamil Nadu Puducherry Town and Karaikal (which are part of Puducherry).

DELHI - Shri Sudhir Krishna

Office of the Insurance Ombudsman,

Address
2/2 A, Universal Insurance Building, Asaf Ali Road,
New Delhi 110 002.
Tel.- 011 - 23232481/23213504
Email: bimalokpal.delhi@cioins.co.in

Delhi & Following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh.

GUWAHATI - Shri Kiriti .B. Saha

Office of the Insurance Ombudsman,

Address
Jeevan Nivesh, 5th Floor,
Nr. Panbazar over bridge, S.S. Road, Guwahati 781001(ASSAM).
Tel.- 0361 - 2632204 / 2602205
Email: bimalokpal.guwahati@cioins.co.in

Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura.

HYDERABAD - Shri I. Suresh Babu

Office of the Insurance Ombudsman,

Address
6-2-46, 1st floor, "Moin Court",
Lane Opp. Saleem Function Palace,
A. C. Guards, Lakdi-Ka-Pool, Hyderabad 500 004.
Tel.- 040 - 23312122
Fax: 040 - 23376599
Email: bimalokpal.hyderabad@cioins.co.in

Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry.

JAIPUR - Smt. Sandhya Baliga

Office of the Insurance Ombudsman

Address
Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg,
Jaipur - 302 005.
Tel.: 0141 - 2740363
Email: bimalokpal.jaipur@cioins.co.in

Rajasthan

ERNAKULAM - Ms Poonam Bodra

Office of the Insurance Ombudsman,

Address
2nd Floor, Pulinat Bldg.,
Opp. Cochin Shipyard, M. G. Road, Ernakulam 682 015.
Tel.- 0484 - 2358759 / 2359338
Fax: 0484 - 2359336
Email: bimalokpal.ernakulam@cioins.co.in

Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry.

KOLKATA - Shri P. K. Rath

Office of the Insurance Ombudsman,

Address
Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue,
KOLKATA 700 072.
Tel.- 033 - 22124339 / 22124340
Fax: 033 - 22124341
Email: bimalokpal.kolkata@cioins.co.in

West Bengal, Sikkim, Andaman & Nicobar Islands.

LUCKNOW -Shri Justice Anil Kumar Srivastava

Office of the Insurance Ombudsman,

Address
6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow 226 001.
Tel.- 0522 - 2231330 / 2231331
Fax: 0522 - 2231310
Email: bimalokpal.lucknow@cioins.co.in

Districts of Uttar Pradesh:

Jhansi, Lalitpur, Hamirpur, Mahoba, Chitrakoot, Allahabad, Banda, Sonbhabdra, Mirzapur, Fatehpur, Jaunpur, Pratapgarh, Varanasi, Jalaun, Kanpur, Lucknow, Gazipur, Sitapur, Lakhimpur, Unnao, Bahraich, Barabanki, Raebareli, Bahraich, Gonda, Sravasti, Amethi, Kaushambi, Faizabad, Basti,

Ambedkarnagar, Balrampur, Maharajgang, Sultanpur, Azamgarh, Kushinagar, Santkabirnagar, Deoria, Mau, Gorakhpur, Chandauli, Ghazipur, Sidharathnagar, Ballia.

MUMBAI - Shri Milind A. Kharat

Office of the Insurance Ombudsman,

Address
3rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W), Mumbai 400 054.
Tel.- 022 - 26106552 / 26106960
Fax: 022 - 26106052
Email: bimalokpal.mumbai@cioins.co.in

Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane.

NOIDA - Shri Chandra Shekhar Prasad

Office of the Insurance Ombudsman,

Address
Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15,
Distt: Gautam Buddh Nagar, U.P 201301.
Tel.- 0120-2514252 / 2514253
Email: bimalokpal.noida@cioins.co.in

State of Uttaranchal and the following Districts of Uttar Pradesh:

Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur.

PATNA - Shri N. K. Singh

Office of the Insurance Ombudsman,

Address
1st Floor, Kalpana Arcade Building,
Bazar Samiti Road, Bahadurpur
Patna 800 006
Email: bimalokpal.patna@cioins.co.in

Bihar, Jharkhand.

PUNE - Shri Vinay Sah

Office of the Insurance Ombudsman,

Address
Jeevan Darshan Bldg., 3rd Floor,
C.T.S. No.s. 195 to 198,
N.C. Kelkar Road, Narayan Peth,
Pune 411 030.
Tel.- 020-41312555
Email: bimalokpal.pune@cioins.co.in

Maharashtra, Area of Navi Mumbai and Thane, excluding Mumbai Metropolitan Region.

Conclusion

Star Health Insurance customer care is a valuable resource for policyholders, providing timely and accurate assistance for all insurance-related matters. With Star Health Insurance's customer-centric approach, multiple contact channels, and knowledgeable representatives, policyholders can rely on Star Health Insurance for quick support, policy information, claims guidance, and grievance resolution.

You can contact Star Health Insurance customer care through the following channels:

  • Helpline: Call the customer care helpline number provided on the official Star Health Insurance website or in your policy documents.
  • Email: Send an email to the designated customer care email address.
  • Online Chat: Check if Star Health Insurance offers an online chat feature on their website.
  • Branch Visits: Visit a Star Health Insurance branch office near you.

The operating hours may vary based on the communication channel and the specific location. The customer care helpline is typically available 24/7, ensuring round-the-clock assistance. For branch visits, refer to the official website or contact customer care for the working hours of the nearest branch.

Star Health Insurance customer care can assist you with various insurance-related matters, including

  • Providing information about policy coverage, benefits, and terms and conditions.
  • Assisting with policy-related queries and clarifications.
  • Guiding you through the claims process, including claim documentation and submission procedures.
  • Updating you on the status of your claim.
  • Addressing grievances and providing complaint resolution.

When contacting Star Health Insurance customer care, it is helpful to have the following information readily available:

  • Your policy number.
  • Personal details, such as your name and contact information.
  • Specific details about your query or concern.

Yes, you can contact Star Health Insurance customer care for queries related to policy renewal, premium payments, and other administrative matters. They can provide guidance and assist you with the necessary steps involved.

Star Health Insurance aims to provide timely responses to customer queries and concerns. The exact response time may vary depending on the issue's complexity and the communication channel. However, the customer care team strives to address inquiries promptly and efficiently.

If you have a grievance or complaint, you can contact Star Health Insurance customer care and provide details about the issue. The customer care team will work towards resolving the matter in a fair and transparent manner. If the resolution provided by customer care is unsatisfactory, you may have the option to escalate the complaint through the appropriate channels as per Star Health Insurance's grievance redressal process.

You can access your policy details online through the Star Health website or mobile app. Simply log in using your registered email address and password.

You can initiate these requests online, through the mobile app, or by contacting Star Health customer care.

You can file a claim online, through the app, by calling star health insurance customer care, or by visiting a branch office.

Schema
Last updated on