We would like to hear from you in the case of any complaints or grievances. We will always attend to your case and give a solution post our investigation
Escalation Matrix for Grievance Redressal
Level 1: Please email us at email@example.com Or call us at 18005720715
Level 2: If you are not satisfied with the resolution of your grievance, mail at firstname.lastname@example.org
Level 3: If you are not satisfied with the resolution of your grievance or your grievance is still unresolved, write a mail to our Grievance Officer at email@example.com or call at 18005720715.
Level 4: If the solution provided still does not meet your expectations, register with IRDA Integrated Grievance Management System (IGMS)
For more information on how IGMS works, visit the link
IRDA Grievance Call Center can be accessed through