Grievance Redressal

  • Home
  • Grievance Redressal

We would like to hear from you in the case of any complaints or grievances. We will always attend to your case and give a solution post our investigation


Escalation Matrix for Grievance Redressal


Level 1: Please email us at  Or call us at 18005720715


Level 2: If you are not satisfied with the resolution of your grievance, mail at


Level 3: If the solution provided still does not meet your expectations, register with IRDA Integrated Grievance Management System( IGMS)


For more information on how IGMS works, visit the link

Click Here


IRDA Grievance Call Center can be accessed through          

  1. Toll-free number 1800 4254 732