LIC Merchant Portal

  • How to Become an LIC Merchant
  • LIC Merchant Grievances
  • Create a New Password


Life Insurance Corporation of India (LIC of India) is the largest insurance provider in the Indian insurance industry, serving a diverse customer base from rural to urban. When an individual buys a LIC life insurance or other LIC policy, the premium payment is important to enjoy the benefits without lapse. Life Insurance Corporation of India (LIC) appoints LIC merchants to collect the premium for different types of life insurance policies, including term insurance, health insurance, ULIP, retirement solutions, pension plans, group solutions, and endowment plans. These LIC merchants are 100% authentic and work as the key between the LIC customers and the LIC of India. To ease the processes for LIC merchants, LIC has provided a LIC merchant portal to log in and access the data.

Who is a LIC Merchant?

LIC merchants are registered, licensed, and trustworthy professionals appointed by the Life Insurance Corporation of India. The sole responsibility of LIC merchants is to improve customers’ experience with the Life Insurance Corporation by making processes like LIC policy purchase, LIC premium payment, and LIC policy status checks easier and hassle-free. The LIC of India trains all merchants to use the LIC merchant portal and work without any lag or difficulty. LIC merchants collect premiums for the LIC policies on behalf of the company. They can also view and update all the policy details using LIC merchant tools. In short, LIC merchants are the mini LIC offices for the LIC policyholders.

What is the LIC Merchant Portal?

The LIC merchant portal is an online LIC platform where merchants can collect the LIC policy premium paid by the customers. Every LIC merchant is given a unique user ID and password to register and complete the merchant LIC login. With the LIC merchant portal, an LIC merchant can access all the policy data such as loans, surrender, policy details, nominees, etc. This article further discusses how a LIC merchant can log in to the LIC merchant portal in easy steps and follow the premium payment tasks.

Functions of LIC Merchant Portal (LIC Agent Portal)

The main purpose of the merchant LIC login is to reduce the hassle for the customers and increase transparency in the system. LIC of India is continuously updating the portal to improve the efficiency of the LIC merchants. Apart from collecting LIC policy premiums, the LIC merchants can also offer their customers LIC product combinations with riders. Which ultimately makes the job of LIC merchants easier and helps them sell the LIC policies best suited for the customers. Let’s understand the main function of LIC Merchant Portal

  • Premium collection
  • Generate invoices for premium collection
  • Pending invoice update
  • Resolve paid invoice queries
  • Deposit invoice
  • View and access the receipt
  • Proposal generation with the cashier
Functions of LIC Merchant Portal (LIC Agent Portal)

Can You Become a LIC Merchant?

Being the oldest and most trusted life insurance company in India, LIC of India attracts individuals for various professional opportunities in different roles. LIC merchant or LIC agent is one of the most prominent jobs where an individual can sell policies and earn a good income. But what qualifications or criteria are required to become a LIC merchant? Read further to find an answer to your question about how you can become a LIC merchant.



The basic and most important criterion is that you have to be 18 years or above to become an LIC merchant. As proof, you need to show a valid proof of age or birth certificate.



To become a LIC merchant, you must qualify for a minimum of 10-grade exam from a recognized board. Carry a certificate as proof of the education qualification.


Identity Card

To become an LIC merchant, you must hold a valid Permanent Account Number (PAN Card). If you do not have one, get it issued from the nearest government office by submitting the required documents.


Interview Process

After submitting all the above-mentioned documents, you need to visit the nearest LIC branch and meet the branch officer. The development officer will arrange for the interview that you need to clear.


Mandatory Training

Once you successfully clear the interview, LIC of India arranges a training program of 25 hours. The officials will inform you about the same.



After the training, you need to register on the IRDAI official website and appear for the mandatory exam to become a LIC merchant or LIC agent. You can ask for the study material from LIC branch and prepare. Appear in the exam. You need to score at least 40% to qualify for the exam.


Appointment Letter

After you crack the IRDAI exam, an appointment letter is offered to you. This letter mentions a unique code, the development officer's name, and the location in which you are assigned to work.


Final Interview

Once you visit the concerned development office, the officer takes a general interview and provides you with important guidance and information. Believe us, this might seem like a long process but the journey is insightful. Once you become a LIC merchant or LIC agent, you can start witth merchant LIC login process by following the given steps.

Process of Merchant LIC Login

The process to log in to the LIC merchants portal is very simple. The LIC merchant needs valid login credentials, that is, user ID and password. If you have the credentials, follow the steps to proceed with the LIC merchant portal login.

  • Visit the official website of LIC.
  • Go to the ‘Login’ option on the top menu bar and select ‘Merchant Portal’.
  • Click on ‘Login’.
  • Enter the valid details ‘User Name’ and ‘Password’.
  • Click on ‘Submit’.

After logging into your LIC Merchant portal, you can view policy details, update information, and collect premiums.

Many times, the LIC merchant can forget or misplace their LIC merchant portal password. No worries, we are going to provide the solution for the same in this guide.

Recover the Forgotten Password of the LIC Merchant Portal

Follow the given steps to recover your LIC Merchant portal password.

  • Visit the official website of LIC of India.
  • Go to the ‘Login’ option on the top menu bar and select ‘Merchant Portal’.
  • Click on ‘Login’.
  • Go to the ‘Forgot Password’ option.
  • Enter your ‘User ID’ and ‘Email ID’ and click the ‘Mail New Password’ button.
  • A new password is sent to the provided email address.
  • Use the password and log in to your ‘LIC Merchant Portal’.

Create a New Password for the LIC Merchant Portal

For security reasons, you need to update your LIC Merchant Portal password regularly. You can create a new password by following the given steps.

  • Visit the official website of LIC.
    Visit the official website of LIC
  • Go to the ‘Login’ option on the top menu bar and select ‘Merchant Portal’.
    Login option on lic merchant portal
  • Click on ‘Login’.
    Lic Login
  • Click on ‘Change Password’.
    Change password on Lic
  • Provide your User ID and old password.
    id password on Lic
  • Create a new password and click on the ‘Reset’ option.
    forget password on Lic

Update Email ID on LIC Merchant Portal to Get OTP

An updated email ID is required to get the OTP while trying to log in to the LIC Merchant Portal or at the time of premium collection. You can follow the steps below to update your email ID to merchant LIC login.

  • Visit the official website of LIC.
  • Go to the ‘Login’ option on the top menu bar and select ‘Merchant Portal’.
  • Click on ‘Login’.
  • Click on ‘Update Email ID to Get OTP’.
  • Enter your User ID, Password, and valid email ID.
  • Click on ‘Update’.

LIC Merchant Grievances

Disappointments are the part of any job. If you have any issues and want to file a complaint against the corporation, you can write it to the LIC Merchant Complaints section by following the given steps.

  • Visit the official website of LIC of India.
  • Go to the LIC merchant portal option.
  • Use your user ID and password to log in to the LIC merchant portal.
  • Click on the LIC Merchant Complaints section from the drop-down menu.
  • Write your concern and submit it.

Wait for their reply with a suitable solution.

Customer Care Support for Merchant LIC Login

There might be several chances that an LIC merchant may face issues while logging into the LIC Merchant Portal. Feel free to connect with the customer support team, specially appointed for LIC merchants. We are providing you with the helpline number and details.

Email ID: /

Toll-free Number: 022-67090501 / 022-67090502

Learn how you can access the LIC Customer Portal.