ManipalCigna Health Insurance is a leading provider of health insurance policies in India. The company offers a range of policies to cater to the diverse needs of its customers. The policies cover hospitalization expenses, critical illnesses, and accidents. ManipalCigna Health Insurance has a dedicated customer care team to assist its policyholders with any queries or concerns related to their policies. In this article, we will take a closer look at ManipalCigna Health Insurance customer care.
ManipalCigna Health Insurance Customer Care Details
Below mentioned are the customer care details of ManipalCigna health insurance company:
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Particular |
Details |
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Customer Care Toll-free No. |
1800-102-4462 |
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Callers from outside India |
+91 22 4985 4100 |
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Customer Care Email Id |
customercare@manipalcigna.com Seniorcitizensupport@ManipalCigna.com (For Senior Citizen) |
ManipalCigna Health Insurance Customer Care
ManipalCigna Health Insurance offers multiple channels for customers to contact its customer care team. These include:
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Toll-free number: Customers can call the toll-free number 1800-102-4462 to connect with the customer care team. The toll-free number is available 24/7, and customers can get assistance in multiple languages.
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Email: Customers can also email customercare@manipalcigna.com to get in touch with the customer care team. The team responds to emails within 24 hours.
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Live chat: Customers can use the live chat feature on the ManipalCigna Health Insurance website to connect with the customer care team. The live chat feature is available every weekday from 9 am to 6 pm.
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Social media: Customers can also contact ManipalCigna Health Insurance on social media platforms like Twitter and Facebook.
ManipalCigna Health Insurance Customer Care at Your Services
The ManipalCigna Health Insurance customer care team provides a range of services to its customers, including:
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Policy-related queries: Customers can contact the customer care team for any policy-related queries, such as policy coverage, premium payment, and claim process.
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Claims assistance: The customer care team assists customers in filing claims and provides guidance on the claim settlement process.
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Grievance redressal: In case of any grievances or complaints, customers can approach the customer care team for resolution.
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Feedback and suggestions: The customer care team welcomes customer feedback and suggestions to improve their services.
ManipalCigna Health Insurance Contact Details
Policyholders can connect with ManipalCigna Health Insurance with the help of the below-mentioned contact details:
Address: 401/402, Raheja Titanium, Western Express Highway,
Goregaon (East), Mumbai 400063.
HDFC Ergo Health Insurance (Claim Office)
HCS - Noida
5th floor, Tower 1, Stellar IT Park, C-25, Sector-62, Noida, UP,
India - 201301
Email Address:
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For queries: customercare@manipalcigna.com
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For policy alterations: mychangerequest@manipalcigna.com
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For Senior Citizen: Seniorcitizensupport@ManipalCigna.com
Toll-Free No: 1800-102-4462, +91 22 4985 4100 (Callers from outside India)
Some Major Branches and their Addresses of ManipalCigna Health Insurance
Manipal Cigna health insurance has a wide network of branches across India. Below are some of the major branches and their contact details of Manipal Cigna Health Insurance:
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State Name |
City Name |
Contact Details |
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Delhi |
New Delhi |
First Floor1/7Above SBI BankNear Patel Nagar Metro Station, East Patel Nagar, New Delhi |
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Haryana |
Gurgaon |
2nd floorSCO No. 12, Sector 14, Gurgaon |
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Bihar |
Patna |
5th Floor Office No.-505, Kaushalya Estate, New Dak Bunglow Road, Patna |
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Assam |
Guwahati |
ITag Plaza, 2nd Floor2C, Near Rajiv Bhawan, ABC, G S Road, Main Road, Bhangagarh, Guwahati |
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Madhya Pradesh |
Bhopal |
Guru Arcade, 2nd Floor, Plot No-153, Ramgopal Maheshwari Marg, Zone 1-MP Nagar, Bhopal |
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Karnataka |
Bengalore |
No.251/22nd Floor, 2nd Main Road, 17th Cross, Sampige Road, 17th Cross, Sampige Road, Malleshwaram, Bangalore |
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Gujarat |
Ahmedabad |
401, 04th Floor, Radhika House, Opposite Mayor's Bungalow, New Law Garden, Ellisridge, Ahmedabad |
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Tamil Nadu |
Chennai |
2nd floor, Dr. C. Deivanayagam Complex, No. 33, Venkatanarayana Road, T Nagar, Chennai |
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Kerala |
Cochin |
1st Floor, Mathewsons Centre Point, Mamangalam, Above Kotak Mahendra Bank, Nr Mamangalam Church, Ernakulam, Cochin |
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Andhra Pradesh |
Visakhapatnam |
204, 01st Floor, VCR Complex, Dwarkanagar, Visakhapatnam |
Customer Care Details of RenewBuy
Customers who bought a ManipalCigna Health insurance policy through the RenewBuy.com official website can contact our customer service department for any support. The table below mentions the RenewBuy customer service details:
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Particulars |
Details |
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Customer Care No. (Toll-free) |
1800 419 7852 |
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Customer Care Whatsapp No. |
9810972573 |
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Customer Care Email Id |
customersupport@renewbuy.com |
Network Hospitals
ManipalCigna Health Insurance Grievance Redressal
ManipalCigna Health Insurance provides the best service to its customers. But, if you are facing some problem with the services of ManipalCigna Health Insurance, then you can complain to our grievance department. We will try to solve your problems within 15 days from the receipt of your complaint.
You can call on our toll-free numbers 1800-102-4462, or you can email us at headcustomercare@manipalcigna.com. In case you are not happy with the reply of the grievance team, you can file a complaint by logging on the website www.manipalcigna.com.
Concerned Person
Mr. Sameer Bhatnagar
Chief Grievance Redressal Officer
Address:
Raheja Titanium 4 th Floor,- Unit no 401/ 402 Off Western Express Highway,
Goregaon East Mumbai – 400 063 Maharashtra, India
Contact Information
Ph. No.: 022-61703724
E-mail ID: compliance@manipalcigna.com
Insurance Ombudsman
You can speak with the IRDAI Grievance call centre (IGCC) directly if you are dissatisfied with the ManipalCigna Health Insurance company's response to your complaint.
Toll free number: 1800 4254 732
E-mail ID: complaints@irda.gov.in
Ombudsman Centers Details
Below mentioned are the star health insurance ombudsman centres in India:
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Name of Center |
Jurisdiction |
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AHMEDABAD - Shri Kuldip Singh Office of the Insurance Ombudsman, Address Tilak Marg, Relief Road AHMEDABAD – 380 001. Tel.: 079 - 25501201/02/05/06 Email: bimalokpal.ahmedabad@cioins.co.in |
Gujarat, Dadra & Nagar Haveli, Daman and Diu. |
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BENGALURU - Smt. Neerja Shah Office of the Insurance Ombudsman, Address Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078. Tel.: 080 - 26652048 / 26652049 Email: bimalokpal.bengaluru@cioins.co.in |
Karnataka. |
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BHOPAL - Shri Guru Saran Shrivastava Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal – 462 003. Tel.: 0755 - 2769201 / 2769202 Email: bimalokpal.bhopal@cioins.co.in |
Madhya Pradesh Chhattisgarh. |
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BHUBANESHWAR - Shri Suresh Chandra Panda Office of the Insurance Ombudsman, 62, Forest park, Bhubneshwar – 751 009. Tel.: 0674 - 2596461 /2596455 Email: bimalokpal.bhubaneswar@cioins.co.in |
Orissa |
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CHANDIGARH - Dr Dinesh Kumar Verma Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 – D, Chandigarh – 160 017. Tel.: 0172 - 2706196 / 2706468 Email: bimalokpal.chandigarh@cioins.co.in |
Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh and Chandigarh. |
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CHENNAI - Shri M. Vasantha Krishna Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018. Tel.: 044 - 24333668 / 24335284 Email: bimalokpal.chennai@cioins.co.in |
Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry). |
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DELHI - Shri Sudhir Krishna Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002. Tel.: 011 - 23232481/23213504 Email: bimalokpal.delhi@cioins.co.in |
Delhi and following Districts of Haryana viz. Gurugram, Faridabad, Sonepat and Bahudurgarh. |
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GUWAHATI - Shri Kiriti .B. Saha Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati – 781001(ASSAM). Tel.: 0361 - 2632204 / 2602205 Email: bimalokpal.guwahati@cioins.co.in |
Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. |
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HYDERABAD - Shri I. Suresh Babu Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 - 23312122 Email: bimalokpal.hyderabad@cioins.co.in |
Andhra Pradesh, Telangana and Yanam and part of Union Territory of Puducherry. |
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JAIPUR - Smt. Sandhya Baliga Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: bimalokpal.jaipur@cioins.co.in
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Rajasthan. |
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ERNAKULAM - Ms Poonam Bodra Office of the Insurance Ombudsman, 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015. Tel.: 0484 - 2358759 / 2359338 Email: bimalokpal.ernakulam@cioins.co.in |
Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry |
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KOLKATA - Shri P. K. Rath Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072. Tel.: 033 - 22124339 / 22124340 Email: bimalokpal.kolkata@cioins.co.in |
West Bengal, Sikkim Andaman & Nicobar Islands. |
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LUCKNOW -Shri Justice Anil Kumar Srivastava Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001. Tel.: 0522 - 2231330 / 2231331` Email: bimalokpal.lucknow@cioins.co.in |
Districts of Uttar Pradesh: Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. |
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MUMBAI - Shri Milind A. Kharat Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054. Tel.: 69038821/23/24/25/26/27/28/28/29/30/31 Email: bimalokpal.mumbai@cioins.co.in |
Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane. |
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NOIDA - Shri Chandra Shekhar Prasad Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301. Tel.: 0120 - 2514252 / 2514253 Email: bimalokpal.noida@cioins.co.in |
State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. |
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PATNA - Shri N. K. Singh Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001. Tel.: 0612-2547068 Email: bimalokpal.patna@cioins.co.in |
Bihar, Jharkhand. |
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PUNE - Shri Vinay Sah Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030. Tel.: 020-41312555 Email: bimalokpal.pune@cioins.co.in |
Maharashtra, Area of Navi Mumbai and Thane excluding Mumbai Metropolitan Region. |
Conclusion
ManipalCigna Health Insurance has a dedicated customer care team to assist its customers with any queries or concerns related to their policies. The customer care team is available 24/7 through multiple channels, including toll-free numbers, email, live chat, and social media. The team provides various services, including policy-related queries, claims assistance, grievance redressal, and feedback and suggestions. With its customer-centric approach, ManipalCigna Health Insurance aims to provide a hassle-free experience to its customers.