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ManipalCigna Health Insurance

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ManipalCigna Health Insurance is a leading provider of health insurance policies in India. The company offers a range of policies to cater to the diverse needs of its customers. The policies cover hospitalization expenses, critical illnesses, and accidents. ManipalCigna Health Insurance has a dedicated customer care team to assist its policyholders with any queries or concerns related to their policies. In this article, we will take a closer look at ManipalCigna Health Insurance customer care.

ManipalCigna Health Insurance Customer Care Details

Below mentioned are the customer care details of ManipalCigna health insurance company:



Customer Care Toll-free No.


Callers from outside India

+91 22 4985 4100

Customer Care Email Id (For Senior Citizen)

ManipalCigna Health Insurance Customer Care

ManipalCigna Health Insurance offers multiple channels for customers to contact its customer care team. These include:

  • Toll-free number: Customers can call the toll-free number 1800-102-4462 to connect with the customer care team. The toll-free number is available 24/7, and customers can get assistance in multiple languages.

  • Email: Customers can also email to get in touch with the customer care team. The team responds to emails within 24 hours.

  • Live chat: Customers can use the live chat feature on the ManipalCigna Health Insurance website to connect with the customer care team. The live chat feature is available every weekday from 9 am to 6 pm.

  • Social media: Customers can also contact ManipalCigna Health Insurance on social media platforms like Twitter and Facebook.

ManipalCigna Health Insurance Customer Care at Your Services

The ManipalCigna Health Insurance customer care team provides a range of services to its customers, including:

  • Policy-related queries: Customers can contact the customer care team for any policy-related queries, such as policy coverage, premium payment, and claim process.

  • Claims assistance: The customer care team assists customers in filing claims and provides guidance on the claim settlement process.

  • Grievance redressal: In case of any grievances or complaints, customers can approach the customer care team for resolution.

  • Feedback and suggestions: The customer care team welcomes customer feedback and suggestions to improve their services.

ManipalCigna Health Insurance Contact Details

Policyholders can connect with ManipalCigna Health Insurance with the help of the below-mentioned contact details:

Address:  401/402, Raheja Titanium, Western Express Highway,
Goregaon (East), Mumbai 400063.

HDFC Ergo Health Insurance (Claim Office)

HCS - Noida
5th floor, Tower 1, Stellar IT Park, C-25, Sector-62, Noida, UP,
India - 201301

Email Address:

  • For queries:

  • For policy alterations:

  • For Senior Citizen:

Toll-Free No:   1800-102-4462, +91 22 4985 4100 (Callers from outside India)

Some Major Branches and their Addresses of ManipalCigna Health Insurance

Manipal Cigna health insurance has a wide network of branches across India. Below are some of the major branches and their contact details of Manipal Cigna Health Insurance:

State Name

City Name

Contact Details


New Delhi

First Floor1/7Above SBI BankNear Patel Nagar Metro Station, East Patel Nagar, New Delhi



2nd floorSCO No. 12, Sector 14, Gurgaon



5th Floor Office No.-505, Kaushalya Estate, New Dak Bunglow Road, Patna



ITag Plaza, 2nd Floor2C, Near Rajiv Bhawan, ABC, G S Road, Main Road, Bhangagarh, Guwahati

Madhya Pradesh


Guru Arcade, 2nd Floor, Plot No-153, Ramgopal Maheshwari Marg, Zone 1-MP Nagar, Bhopal



No.251/22nd Floor, 2nd Main Road, 17th Cross, Sampige Road, 17th Cross, Sampige Road, Malleshwaram, Bangalore



401, 04th Floor, Radhika House, Opposite Mayor's Bungalow, New Law Garden, Ellisridge, Ahmedabad

Tamil Nadu


2nd floor, Dr. C. Deivanayagam Complex, No. 33, Venkatanarayana Road, T Nagar, Chennai



1st Floor, Mathewsons Centre Point, Mamangalam, Above Kotak Mahendra Bank, Nr Mamangalam Church, Ernakulam, Cochin

Andhra Pradesh


204, 01st Floor, VCR Complex, Dwarkanagar, Visakhapatnam

Customer Care Details of RenewBuy

Customers who bought a ManipalCigna Health insurance policy through the official website can contact our customer service department for any support. The table below mentions the RenewBuy customer service details:



Customer Care No. (Toll-free)

1800 419 7852

Customer Care Whatsapp No.


Customer Care Email Id

ManipalCigna Health Insurance Grievance Redressal

ManipalCigna Health Insurance provides the best service to its customers. But, if you are facing some problem with the services of ManipalCigna Health Insurance, then you can complain to our grievance department. We will try to solve your problems within 15 days from the receipt of your complaint.

You can call on our toll-free numbers 1800-102-4462, or you can email us at In case you are not happy with the reply of the grievance team, you can file a complaint by logging on the website

Concerned Person

Mr. Sameer Bhatnagar
Chief Grievance Redressal Officer


Raheja Titanium 4 th Floor,- Unit no 401/ 402 Off Western Express Highway,
Goregaon East Mumbai – 400 063 Maharashtra, India

Contact Information

Ph. No.: 022-61703724
E-mail ID:

Insurance Ombudsman

You can speak with the IRDAI Grievance call centre (IGCC) directly if you are dissatisfied with the ManipalCigna Health Insurance company's response to your complaint.

Toll free number: 1800 4254 732
E-mail ID:

Ombudsman Centers Details

Below mentioned are the star health insurance ombudsman centres in India:

Name of Center


AHMEDABAD - Shri Kuldip Singh

Office of the Insurance Ombudsman,

Jeevan Prakash Building, 6th floor,

Tilak Marg, Relief Road

AHMEDABAD – 380 001.

Tel.: 079 - 25501201/02/05/06



Dadra & Nagar Haveli,

Daman and Diu.

BENGALURU - Smt. Neerja Shah

Office of the Insurance Ombudsman,

Jeevan Soudha Building, PID No. 57-27-N-19

Ground Floor, 19/19, 24th Main Road,

JP Nagar, Ist Phase,

Bengaluru – 560 078.

Tel.: 080 - 26652048 / 26652049



BHOPAL - Shri Guru Saran Shrivastava

Office of the Insurance Ombudsman,

Janak Vihar Complex, 2nd Floor,

6, Malviya Nagar, Opp. Airtel Office,

Near New Market, Bhopal – 462 003.

Tel.: 0755 - 2769201 / 2769202


Madhya Pradesh


BHUBANESHWAR - Shri Suresh Chandra Panda

Office of the Insurance Ombudsman,

62, Forest park,

Bhubneshwar – 751 009.

Tel.: 0674 - 2596461 /2596455



CHANDIGARH - Dr Dinesh Kumar Verma

Office of the Insurance Ombudsman,

S.C.O. No. 101, 102 & 103, 2nd Floor,

Batra Building, Sector 17 – D,

Chandigarh – 160 017.

Tel.: 0172 - 2706196 / 2706468


Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh and Chandigarh.

CHENNAI - Shri M. Vasantha Krishna

Office of the Insurance Ombudsman,

Fatima Akhtar Court, 4th Floor, 453,

Anna Salai, Teynampet,

CHENNAI – 600 018.

Tel.: 044 - 24333668 / 24335284


Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry).

DELHI - Shri Sudhir Krishna

Office of the Insurance Ombudsman,

2/2 A, Universal Insurance Building,

Asaf Ali Road,

New Delhi – 110 002.

Tel.: 011 - 23232481/23213504


Delhi and following Districts of Haryana viz. Gurugram, Faridabad, Sonepat and Bahudurgarh.

GUWAHATI - Shri Kiriti .B. Saha

Office of the Insurance Ombudsman,

Jeevan Nivesh, 5th Floor,

Nr. Panbazar over bridge, S.S. Road,

Guwahati – 781001(ASSAM).

Tel.: 0361 - 2632204 / 2602205






Arunachal Pradesh,

Nagaland and Tripura.

HYDERABAD - Shri I. Suresh Babu

Office of the Insurance Ombudsman,

6-2-46, 1st floor, "Moin Court",

Lane Opp. Saleem Function Palace,

A. C. Guards, Lakdi-Ka-Pool,

Hyderabad - 500 004.

Tel.: 040 - 23312122


Andhra Pradesh, Telangana and Yanam and part of Union Territory of Puducherry.

JAIPUR - Smt. Sandhya Baliga

Office of the Insurance Ombudsman,

Jeevan Nidhi – II Bldg., Gr. Floor,

Bhawani Singh Marg,

Jaipur - 302 005.

Tel.: 0141 - 2740363




ERNAKULAM - Ms Poonam Bodra

Office of the Insurance Ombudsman,

2nd Floor, Pulinat Bldg.,

Opp. Cochin Shipyard, M. G. Road,

Ernakulam - 682 015.

Tel.: 0484 - 2358759 / 2359338


Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry

KOLKATA - Shri P. K. Rath

Office of the Insurance Ombudsman,

Hindustan Bldg. Annexe, 4th Floor,

4, C.R. Avenue,

KOLKATA - 700 072.

Tel.: 033 - 22124339 / 22124340


West Bengal, Sikkim Andaman & Nicobar Islands.

LUCKNOW -Shri Justice Anil Kumar Srivastava

Office of the Insurance Ombudsman,

6th Floor, Jeevan Bhawan, Phase-II,

Nawal Kishore Road, Hazratganj,

Lucknow - 226 001.

Tel.: 0522 - 2231330 / 2231331`


Districts of Uttar Pradesh:

Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar.

MUMBAI - Shri Milind A. Kharat

Office of the Insurance Ombudsman,

3rd Floor, Jeevan Seva Annexe,

S. V. Road, Santacruz (W),

Mumbai - 400 054.

Tel.: 69038821/23/24/25/26/27/28/28/29/30/31



Mumbai Metropolitan Region

excluding Navi Mumbai & Thane.

NOIDA - Shri Chandra Shekhar Prasad

Office of the Insurance Ombudsman,

Bhagwan Sahai Palace

4th Floor, Main Road,

Naya Bans, Sector 15,

Distt: Gautam Buddh Nagar,


Tel.: 0120 - 2514252 / 2514253


State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur.

PATNA - Shri N. K. Singh

Office of the Insurance Ombudsman,

2nd Floor, Lalit Bhawan,

Bailey Road,

Patna 800 001.

Tel.: 0612-2547068




PUNE - Shri Vinay Sah

Office of the Insurance Ombudsman,

Jeevan Darshan Bldg., 3rd Floor,

C.T.S. No.s. 195 to 198,

N.C. Kelkar Road, Narayan Peth,

Pune – 411 030.

Tel.: 020-41312555



Area of Navi Mumbai and Thane

excluding Mumbai Metropolitan Region.


ManipalCigna Health Insurance has a dedicated customer care team to assist its customers with any queries or concerns related to their policies. The customer care team is available 24/7 through multiple channels, including toll-free numbers, email, live chat, and social media. The team provides various services, including policy-related queries, claims assistance, grievance redressal, and feedback and suggestions. With its customer-centric approach, ManipalCigna Health Insurance aims to provide a hassle-free experience to its customers.